Trellis:Adding A Comment
From IFTomatoes Wiki
To add comments to an existing ticket, log in as a Staff member, and go to the Admin Control Panel.
From there:
- Either look at the Tickets Awaiting Action section at the bottom of the screen, or if it is not listed there, click on Management
- From Management, the ticket should be listed as Open, select the ticket by clicking on it's name in the list.
- This is the Ticket Homepage, where you can view all of the details related to that particular ticket.
- Click Show/Hide Notes, this is where you can add any comments to the particular ticket: for example any diagnostics you try or any information relevant to the ticket.
