Trellis:Installation
From IFTomatoes Wiki
Installing Trellis Desk is a simple process. The installation wizard will guide you through the installation in under 3 minutes! But before you run the wizard, there are a couple of steps you must do first.
- Download Trellis Desk
- Upload the Specified Files
From there the installation wizard will inform you on any other necessary steps you must complete before installing. When all system checks have passed, the installation wizard will ask for some quick information. Then click 'Install' and your done!
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[edit] System Requirements
The Trellis Desk installation wizard will automatically check your server to see if it meets the system requirements. If it does not, and error message will be displayed on the installation wizard. Below are the system requirements.
- PHP 4.3.0 or later
- MySQL 4.1 or later
- GD 2 with FreeType support (for security captchas)
[edit] Downloading Trellis Desk
To download Trellis Desk, simply visit the temporary download page. The IFTomatoes website is still under construction and will be launched soon. When it is launched, there will be a new download page along with other information regarding Trellis Desk.
[edit] Extracting the Zip File
Once you have downloaded the Trellis Desk zip file, you will need to extract it to your hard drive. You can do this using your favorite zip extractor, such as 7-Zip. Extract the Trellis Desk zip file to a location you will remember, as you will soon be uploading the extracted content.
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[edit] Running the Installation Wizard
Point your browser to the location in which your uploaded Trellis Desk files are located (ex: yourdomain.com/support). You should be automatically redirected to the 'install' directory. If you are not redirected, manually point your browser to the install directory.
The Installation Wizard will run several self checks to make sure everything is ready for installation. If you receive messages regarding file checks, CHMODing, or renaming, see the continued documentation below. If all self checks have passed, you will not see any warning messages. Now you need to enter the requested information. You can obtain your database information from your web host.
- MySQL Host - This is the address at which the MySQL service can be access. This is usually 'localhost'.
- MySQL Username - The username Trellis Desk will use to connect to the MySQL service.
- MySQL Password - The password that corresponds with the username to connect to the MySQL Service.
- MySQL Database - The database in which all Trellis Desk information will be stored.
- MySQL DB Prefix - The table prefix Trellis Desk will use for all tables. This is useful when installing more than one copy of Trellis Desk to the same database, as it prevents table name conflicts. By default, the prefix is 'td_'.
- Username - Your desired username for your admin account.
- Password - Your desired password for your admin account.
- Email Address - Your email address that will be associated with your account. This email will also be used for the From header in outgoing emails sent by Trellis Desk. If you wish this address to be different from the email address in your account, you can change this setting later in the ACP under General Configuration.
Finally, click Install and the installation wizard will do all the hard work for you. When this is done, click final link to go to your new Trellis Desk system. Enjoy!
